Retail shipping costs are primarily determined by Dimensional (DIM) Weight, which considers the package's size in relation to its actual weight. We also factor in the destination zone and any specific "Last-Mile" surcharges, such as residential delivery fees, to provide you with a transparent, all-inclusive rate before the package even leaves our facility.

Yes, every retail shipment is assigned a unique tracking number at the moment the shipping label is generated. This information is automatically synced with your online store and emailed to the customer, allowing them to monitor the package's progress from our warehouse to their specific delivery address.

We offer integrated Retail Cargo Protection for all outgoing shipments. In the rare event that a package is lost in transit or arrives damaged, Quantaleo handles the claim process with the courier on your behalf and can facilitate an immediate reshipment to ensure your customer's experience remains positive.

Absolutely. While we are experts in bulk sea freight, we also offer International Parcel Services for retail. We manage the necessary customs declarations and "De Minimis" values to ensure that your individual global customers receive their orders with minimal delays and clear information regarding any local duties or taxes.