While both are essential, they serve different purposes: the Bill of Lading (B/L) is the contract of carriage and the title to the goods issued at the origin. The Delivery Order (D.O.), however, is issued at the destination and serves as the actual authority to physically move the cargo out of the port. You cannot get a D.O. without first surrendering or verifying the B/L.

The most common reasons for a delay include outstanding payments—such as unpaid ocean freight or local terminal charges—or incomplete customs clearance. Additionally, if you hold an "Original B/L," the D.O. cannot be issued until that physical document is surrendered to the agent. Quantaleo helps avoid these delays by using Telex Releases and digital payments whenever possible.

No, a D.O. is strictly issued only to the Consignee named on the Bill of Lading or their legally authorized agent (such as a designated trucking company). This security measure ensures that your high-value cargo is never released to an unauthorized party, protecting your investment from theft or fraud.

Even after a D.O. is released, the port provides a limited number of "free days" for storage. If the goods are not collected within this window, you will begin to incur Demurrage or Wharfage fees.Quantelio’s team monitors these timelines closely and sends automated alerts to ensure your cargo is picked up before extra costs accumulate.